These terms set out what you agree to when you open and use a th777cool account — covering how we handle your access, your wallet activity, and your rights at every step. Availability depends on local law and is open to you where your region permits it.
GCash wallet terms apply
PESONet & Bank Transfer covered
Account rights clearly stated
Support contact routes included
POLICY TERMS
What These Terms Cover on th777cool
By creating an account on th777cool, you confirm that you have read, understood, and accepted these terms in full. They apply to every session — whether you log in from your phone or desktop, whether you fund your account using GCash, PESONet, or Bank Transfer, or whether you browse the lobby without placing a transaction. These terms govern the relationship between you and th777cool. They do not replace any separate rules attached to specific game categories or promotional conditions, which are shown in their own sections when applicable. Where a conflict exists between a specific rule and these general terms, the specific rule applies to that situation. We may update these terms when our services change or when applicable rules in eligible regions require it. The version shown on this page is the current one. If you continue using your account after a change is published here, that use is taken as your acceptance of the updated terms. If you do not agree with a change, you may close your account by contacting our support team. Access to th777cool and the services described here is available only where local law permits it. It is your responsibility to check whether access is allowed in your region before using the platform.
GCash
PESONet
Bank Transfer
Account wallet
Support team contact
COVERAGE SCOPE
Where This Policy Applies and What It Covers
These terms define the boundaries of your agreement with th777cool — what falls inside our policy, what sits outside it, and where third-party rules take over. Understanding the scope helps you know exactly which rules apply at each step of your account activity.
Account Access
These terms apply fully to your login credentials, session activity, and any action taken under your account — including wallet deposits via GCash, PESONet, or Bank Transfer. You are responsible for keeping your login details secure.
Wallet Transactions
All fund movements processed through your th777cool wallet — deposits, withdrawals, and internal transfers — fall under these terms. Transaction records are visible in your account dashboard after login and reflect the state at the time of each action.
Site Content
Game titles, category pages, promotional details, and support materials published on th777cool are covered by these terms. Content is subject to change; the version shown at the time of your visit is what applies to your session.
Third-Party Services
Services provided by external payment processors or game content studios — including those supplying titles in our lobby — operate under their own terms. th777cool does not control those terms and is not responsible for third-party policy changes.
YOUR ACCOUNT RIGHTS
Practical Actions Available to You Under These Terms
These terms are not one-sided. You hold specific, concrete rights over your information and the way we use it. You can review the transaction history in your account dashboard at any time — every deposit and withdrawal, including those made via GCash or Bank Transfer, is logged there. If you find an entry that does not match what you authorised, you have the right to raise a dispute through our support team. Your account details — registered email, contact number, and wallet linkages — can be corrected if they are inaccurate. To request a change, use the account settings page or contact support directly with the relevant details. We handle correction requests in the order they are received. If you want to understand what data we hold linked to your account, or if you want to request its deletion, the support routes listed on this page are where you start that process.
Review Your Records
Your full transaction history is available in the account dashboard after login. Check entries against your GCash, PESONet, or Bank Transfer records to confirm accuracy before raising any question.
Correct Account Details
If your registered details — name, contact number, or linked wallet — are wrong, open the account settings page or contact support. Provide the correct information and follow the verification steps shown.
Raise a Policy Question
If any clause in these terms is unclear, contact our support team with the specific section in question. We respond to policy questions through the same channels used for account help.
Request Account Support
For suspension, closure, or data-handling requests, reach out through the support routes listed on this page. State your account email and the action you are requesting so we can handle it correctly.
CONTACT ROUTES
How to Reach Us About These Terms
If any part of these terms raises a question — whether it concerns your account access, a wallet transaction, or your rights under this policy — use the routes below to get in touch. We aim to direct policy questions to the right team so you receive a clear, specific response.
Live Chat
Open the chat widget from any page on th777cool to reach support directly. Useful for account access questions and transaction disputes that need a fast response.
Email Support
Send your policy question or data request to our support email. Include your registered account email and a clear description of the clause or issue you are asking about.
Account Help Centre
The Help Centre in your account dashboard lists common policy questions alongside account management steps. Check there first — many terms-related questions are answered without needing to contact us directly.
HOW WE HANDLE THIS
Data Handling, Cookies, and Account Security Under These Terms
Your account security and the way we manage your data are both governed by these terms, alongside our separate privacy notice. Here is a plain summary of our handling practices across the four areas that matter most to you.
Data We Collect and Retain
We collect the information you provide during account registration and the activity data generated by your sessions. Retention periods depend on legal requirements in eligible regions. To ask what data we hold for your account, contact support with your registered email.
Cookies and Session Tracking
th777cool uses cookies to keep your session active across pages and to remember your account preferences between visits. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how your account dashboard behaves.
Account Security Practices
Access to your account is protected by your login credentials. You are responsible for keeping these confidential. If you suspect unauthorised access, contact support immediately using the live chat or email route and follow the account-recovery steps shown.
Requesting Changes or Deletion
To update your information or request deletion of your data, contact our support team through the email route. State your registered account email and the specific action you need. We will confirm receipt and follow the process required under applicable rules.
POLICY QUESTIONS
Frequently Asked Questions About These Terms
These questions cover what real account holders ask when reading through our terms. If your question is not here, contact us through the support routes on this page.
Do these terms apply to GCash and PESONet transactions on my account?
Yes. All wallet activity on your th777cool account — including deposits and withdrawals processed via GCash, PESONet, and Bank Transfer — falls under these terms. The transaction record in your account dashboard is the authoritative log for each payment action.
What happens to these terms if I switch from mobile to desktop?
The same terms apply regardless of the device you use. Your account state, transaction history, and agreed-upon terms carry over between mobile and desktop sessions. There is no separate terms version for a specific device type.
How will I know if these terms change?
The updated version is published on this page. If you continue using your account after a change goes live, that constitutes your acceptance. Check this page periodically — the date of the current version is shown at the top of the policy text.
Can I close my account if I do not agree with a term change?
Yes. If you do not accept an update to these terms, you may request account closure. Contact our support team via live chat or email, state your registered account email, and ask for the closure process. We will confirm the steps required.
How do I dispute a transaction that I did not authorise?
Go to your account dashboard, find the transaction in your history, and note the date, amount, and payment method used. Then contact our support team via live chat or email with those details. We handle disputes in the order received.
Is access to th777cool available everywhere in the Philippines?
Access depends on local law and is available only where your region permits it. We do not override local regulations. If you are uncertain whether access is allowed in your area, check the applicable rules before using the platform.